24/7
Emergency-first dispatch
24/7 emergency dispatchServing Waco, Hewitt, Woodway & nearby
Falcon 5 Plumbing & HVAC | Waco, Texas
One local crew for heating, cooling, and plumbing.
Falcon 5 runs 24/7 dispatch out of Waco for no-cool calls, active leaks, dead water heaters, and the repairs that can wait until next week. You see the price before any work starts.
4.9★
142+ local reviews
14
Waco-area communities
What we handle
What's going wrong at your place?
A cooling breakdown, a heater that won't light, and a leak under the slab are three very different calls. Pick the closest match so dispatch hears the right symptoms from the first minute.
Cooling & airflow
AC repair and whole-system cooling diagnostics
Cooling repair help for warm air, weak airflow, or a house that will not pull down.
Heat & controls
Heating repair that starts with safety
Safe heat checks, controls, ignition, and airflow in one visit.
Leaks, drains, water heaters
Plumbing help for leaks, drains, and water heaters
Local plumbing company help for active damage, repeat problems, and planned repairs.
Find the right service fast
Go straight to the service you need.
If you already know what is wrong, these links save a step. Choose the closest issue and you will see what to expect, what details help, and whether the problem needs urgent dispatch.
AC Repair
Warm air, frozen coils, short cycling, weak airflow — same-day cooling diagnosis and repair.
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Emergency AC Repair
No cooling in serious heat, repeated breaker trips, and AC failures that cannot wait for an appointment.
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All HVAC Services
Every heating and cooling service in one place — repairs, installs, heat pumps, ductwork, and more.
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HVAC Repair
Thermostat trouble, airflow problems, uneven rooms, noisy equipment, and full-system diagnostics.
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Maintenance & Tune-Ups
Seasonal maintenance, tune-ups, replacement planning, and energy-efficiency improvements.
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Furnace Repair
No heat, ignition trouble, short cycling, and furnaces that shut down before the house warms up.
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Plumbing Repair
Leaks, drains, fixtures, slab leak checks, and recurring plumbing problems — handled by a local crew.
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Emergency Plumber
Burst pipes, active leaks, sewer backups, no water — 24/7 dispatch before the damage spreads.
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Water Heater Repair
No hot water, temperature swings, pilot problems, breaker trips, and leaking tanks.
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Water Heater Replacement
Failed tanks, sizing questions, tank vs. tankless, and code-ready installation with haul-away.
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4.9★ Google rating•142+ local reviews•1-year labor warranty•Waco-based dispatch
Why customers call us back
Local dispatch, straight answers, and work people call back for.
Diagnosis before any sales talk
We find the actual problem first, then walk you through the repair options and prices before you commit to anything.
Licensed, insured, and accountable
Licensed technicians, and the number on the van rings a local dispatcher — not an answering service in another state.
1-year labor warranty
If something we repaired acts up within a year, we come back and make it right at no charge.
Emergency-first routing
No cooling in August heat, water on the floor, a gas smell — those calls jump the queue, day or night.
4.9
Google rating
Built on 142+ local reviews.
Read all reviews →“Had my AC system go out they responded within a few minutes and were able to diagnose the problem quickly. We didn't need a new system and they were very clear on cost and repairs.”
Aaiyah Brown | Google Reviews · Oct 2025
“New to Waco and lucked out with this company. Had to change out a fuse so we had heat for the ice storm. Great guy and great service!! Highly recommend and will use again if need be.”
Debbie Owen | Google Reviews · Jan 2026
“Our sink was leaking, so Falcon 5 Plumbing responded to our AHS request for service. The response was almost immediate and our technician came out that day. Within a few hours, we had a new sink installed. He was very professional considerate, and did a great job.”
gabriel brodie | Google Reviews · Jan 2026
When the call could not wait
“Great price. Late one night during the Jan 2026 multi-day ice event, we had an outdoor faucet go haywire. We panicked and called Falcon 5. They answered immediately and got there right away.”
Sara Lefever | Google Reviews · Feb 2026
“I always know we can count on Joseph and his team at Falcon 5 to help us out for anything plumbing and AC. Even at almost 11pm on the weekend they were there and did it right.”
Chris Vangsnes | Google Reviews · Jul 2025
“Had a last minute emergency. Amazing response from the owner himself and came out to save the day. If you're looking for a true honest HVAC/plumbing company, give them a call.”
John Gallo | Google Reviews · Oct 2025
Service area
Dispatch base
117 Fort Graham Cir, Waco, TX 76705
What happens next
Call when it is active. Book when it is stable.
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Call when it is active
2
Book stable repairs online
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Diagnosis before approval
Waco home service guide
How Falcon 5 routes HVAC and plumbing calls across Greater Waco
Home service problems rarely arrive in a neat category. A warm house might be a failed capacitor, a refrigerant leak, or a duct restriction. A plumbing complaint might be an obvious leak or a pressure change that points to something hidden. We use the first call to separate urgent risk from planned work, so you get the right visit instead of a canned appointment.
Waco homes are hard on both trades: long cooling seasons, brief cold snaps, slab foundations, and mineral-heavy water. The guide below tells you when to call right away, when to book online, and what details make the first visit count.
Urgent dispatch
When to call immediately
Call when the problem is active or getting worse: no-cooling, no-heat, active leaks, sewer backup, gas odor, repeated breaker trips, water near electrical equipment, or no hot water for a household that cannot safely wait. Dispatch can then focus on stabilization before a broader plan.
Planned visit
When to schedule online
Use online scheduling for maintenance, estimates, replacement planning, efficiency upgrades, recurring nuisance symptoms, and stable repairs. Written details help the team prepare, especially when you can share equipment age, fixture location, prior repairs, and preferred timing.
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How we think about HVAC calls
A good HVAC diagnosis goes deeper than the thermostat reading — airflow, refrigerant clues, electrical starting components, duct leakage, and controls all get checked. If the symptom is cooling-only, start with AC repair. If the house is heating up fast, call for emergency AC service. If the problem spans airflow, controls, heating, and cooling together, that is HVAC repair, and no-heat or ignition trouble belongs with furnace repair. We keep repair and replacement conversations separate, so you can approve the urgent fix without being pushed into a bigger project before the facts are clear.
02
How we think about plumbing calls
Plumbing calls start with containment: if water is moving where it should not be, shutoff and damage prevention come first. For leaks, drains, fixtures, and planned work, start with plumbing repair. Burst pipes, sewer backups, and active leaks go straight to the emergency plumber. Failing hot water belongs with water heater repair, and when the tank is past saving, replacement is the honest answer. A slab leak, sewer backup, or failed shutoff adds property risk — those calls change from routine scheduling to urgent response.
03
What to share before the visit
- Tell dispatch whether the problem is active now, intermittent, or stable enough for a scheduled visit.
- Share equipment age, water heater type, fixture location, thermostat behavior, breaker changes, odors, noises, or visible moisture.
- Explain what rooms, fixtures, drains, or vents are affected and whether the problem is getting worse.
- Mention recent repairs, maintenance, remodels, utility interruptions, weather events, or recurring symptoms.
- Clear access to the equipment, attic, panel, shutoff, fixture, crawlspace, or water heater if it is safe to do so.
These details do not replace inspection, but they help the technician arrive with better context. They also help dispatch decide whether the call belongs in emergency routing, planned repair, maintenance, financing, or replacement planning.
04
Where we work
Falcon 5 serves Waco, Hewitt, Woodway, Robinson, China Spring, Bellmead, Lacy-Lakeview, McGregor, Lorena, West, Crawford, Bruceville-Eddy, Moody, and Riesel — same pricing, same crew, same warranty everywhere we go.
If the issue is active right now, call +1 (254) 717-0083. If it is stable, use the contact form and include what you already know — equipment age, what changed recently, and which rooms or fixtures are affected.
Book a visit
Tell us what's going on. We'll take it from there.
Two required fields and you're booked. Call instead for active leaks, no-cool, no-heat, or no-water — emergencies go to the front of the line.
- Same-day appointments for active problems
- Upfront pricing — you approve before work starts
- Licensed & insured, 1-year labor warranty
- 4.9★ on Google from 142+ local reviews
Homeowner FAQ
A few questions people usually ask before they reach out.
Do you handle both HVAC and plumbing, or do I need two companies?
We handle both. If your issue crosses trades, we can help you figure out the right path without making you coordinate two separate vendors.
Should I call or use the online form?
Call if the problem is active right now: no cooling in serious heat, no heat in a cold snap, active leaks, sewer backup, or no hot water that cannot wait. Use the form for stable issues, estimates, maintenance, and replacement planning.
What parts of the Waco area do you cover?
We regularly serve Waco, Hewitt, Woodway, Robinson, China Spring, Bellmead, Lacy-Lakeview, McGregor, Lorena, West, Crawford, Bruceville-Eddy, Moody, and Riesel.
Do you work on older systems and older homes?
Yes. That is a big part of the job here. We regularly work on aging HVAC equipment, older water heaters, mixed-material plumbing lines, and houses that have already had a few rounds of repairs.
Can you help with energy efficiency, not just breakdowns?
Absolutely. We compare repairs against practical next steps like airflow fixes, system replacement, thermostat upgrades, filtration improvements, and maintenance planning.
What should I have ready before the technician arrives?
A clear path to the equipment helps. For HVAC, it is useful to know if the filter, thermostat, or breaker changed recently. For plumbing, shut off the water if it is safe to do so and clear access to the leak, drain, or fixture.