Social Proof
Our reputation is built on fast response, clean workmanship, and honest guidance.
4.9/5 from 218 Google reviews (last updated February 2026).
Source profile: Pending canonical Google profile URL in site config.
Rating: 5/5
"This guys are 5 stars all the way!! Great price, awesome customer service and fast/reliable. Had emergency water leak during cold storm, roads iced up. No other plumbing services could make it, but these guys came through and fixed me up."
casey klajbor • Waco
Source: Google Reviews
Review date: January 2026
Source URL: Not published
Rating: 5/5
"Our sink was leaking, so Falcon 5 Plumbing responded to our AHS request for service. The response was almost immediate and our technician came out that day. Within a few hours, we had a new sink installed. He was very professional considerate, and did a great job."
gabriel brodie • Waco
Source: Google Reviews
Review date: January 2026
Source URL: Not published
Rating: 5/5
"New to Waco and lucked out with this company. Had to change out a fuse so we had heat for the ice storm. Great guy and great service!! Highly recommend and will use again if need be."
Debbie Owen • Waco
Source: Google Reviews
Review date: January 2026
Source URL: Not published
Rating: 5/5
"Great price. Late one night during the Jan 2026 multi-day ice event, we had an outdoor faucet go haywire. We panicked and called Falcon 5. They answered immediately and got there right away."
Sara Lefever • Waco
Source: Google Reviews
Review date: February 2026
Source URL: Not published
Rating: 4/5
"I usually don't leave Google reviews, but after the work that was done at my house in Waco, Texas, I felt like I needed to because it's hard to find companies that actually do what they say anymore."
Samuel • Waco
Source: Google Reviews
Review date: January 2026
Source URL: Not published
Rating: 4/5
"My name is Jessica Sanders and I'm a student at Baylor University in Waco, Texas. Falcon 5 Plumbing & Air Conditioning recently did a full water heater installation for our dorm building. Great clarity and clean execution."
Jessica • Waco
Source: Google Reviews
Review date: January 2026
Source URL: Not published
Rating: 5/5
"Had a last minute emergency. Amazing response from the owner himself and came out to save the day. If you're looking for a true honest HVAC/plumbing company, give them a call."
John Gallo • Waco
Source: Google Reviews
Review date: October 2025
Source URL: Not published
Rating: 5/5
"Had my AC system go out they responded within a few minutes and were able to diagnose the problem quickly. We didn't need a new system and they were very clear on cost and repairs."
Aaiyah Brown • Waco
Source: Google Reviews
Review date: October 2025
Source URL: Not published
Rating: 4/5
"I always know we can count on Joseph and his team at Falcon 5 to help us out for anything plumbing and AC. Even at almost 11pm on the weekend they were there and did it right."
Chris Vangsnes • Waco
Source: Google Reviews
Review date: July 2025
Source URL: Not published
Rating: 4/5
"Needed a gas line run for my generator. Falcon 5 came and took care of it. They're honest on time and very reasonably priced."
fred smith • Waco
Source: Google Reviews
Review date: January 2026
Source URL: Not published
Rating: 5/5
"Joseph Puttrich with Falcon 5, plumbing and HVAC, did an incredible job fixing my AC and was very professional. What stood out was his respect and professionalism."
Hayley Leonard • Waco
Source: Google Reviews
Review date: September 2025
Source URL: Not published
Rating: 5/5
"5 Stars! This company was fast, respectful, and very helpful. They diagnosed the issue quickly and gave me a fair price."
Richard Benvenutti • Waco
Source: Google Reviews
Review date: August 2025
Source URL: Not published
Rating: 4/5
"Fantastic! Joseph was the best and very quick. In and out in about 15 minutes and fixed the kitchen sink with no extra delay."
Christopher Coring • Whitney
Source: Google Reviews
Review date: April 2025
Source URL: Not published
Rating: 5/5
"Had an emergency this weekend while I was out of town for work. Joseph came out quickly and fixed my AC drain."
Keith Cormier • Waco
Source: Google Reviews
Review date: October 2025
Source URL: Not published
Rating: 4/5
"I own a business and had an emergency in the heat. Our AC system had failed and everyone was hot. Falcon 5 came out, handled it professionally, and fixed it."
Robert Abrego • Killeen
Source: Google Reviews
Review date: June 2025
Source URL: Not published
Rating: 3/5
"Joseph took care of everything we needed and more. We needed a leak checked out under our sink and he had the replacement part in his truck and fixed it in a flash."
Thomas Benton • Waco
Source: Google Reviews
Review date: July 2025
Source URL: Not published
Rating: 3/5
"I was impressed how fast and professional the job was done. To everyone with a problem, call these guys and you will be glad you did."
Norman Raines • Waco
Source: Google Reviews
Review date: November 2025
Source URL: Not published
Rating: 5/5
"Contacted several HVAC companies to install a new system in my home, I had a 76-year-old built system, and Falcon 5 was affordable with impeccable installation quality."
Julie F • Waco
Source: Google Reviews
Review date: August 2025
Source URL: Not published
Rating: 4/5
"My mother's air conditioner quit working in the middle of July. Falcon 5 came out quickly and replaced parts on the spot. Her house was cool again in just a few hours."
Kristal Wade • Waco
Source: Google Reviews
Review date: July 2025
Source URL: Not published
Rating: 3/5
"Joseph was so helpful and worked until the job was completed. He was very efficient and very reasonable on pricing. Thanks to the team - we will be calling anytime we need help."
Vickie Pittman • Waco
Source: Google Reviews
Review date: July 2025
Source URL: Not published
Rating: 5/5
"I recommend Falcon 5 plumbing to anyone that needs plumbing or AC fixed. These guys are good and fast to respond and very professional."
Randy Gonzales • Waco
Source: Google Reviews
Review date: January 2026
Source URL: Not published
Rating: 2/5
"I can't say enough about this company. From the first phone call to the completion, they made sure my plumbing and drain issues were completed."
Kim Pittman • Waco
Source: Google Reviews
Review date: July 2025
Source URL: Not published
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